In response to a manager’s query about how to plan products, Alan Kay famously remarked: “the best way to predict the future is to invent it.” His answer invokes a paradox at the heart of design: we can’t know the future, yet it’s what we design for. If we hope to practice design successfully in an era of rapid change, we must get better at planning.
To start, we must let go of “the plan” and embrace a dynamic way of planning that’s social, tangible, agile, and reflective. We must engage our colleagues and communities to align use cases, prototypes, and roadmaps with culture, governance, and process. In order to design sustainable programs, services, software, and experiences, we must also design the context.
In this workshop, we’ll cover:
- The relationships between planning, information architecture, and strategic design.
- How to integrate planning with Agile, Lean, and Design Thinking practices.
- Tools and methods for individuals, teams, and cross-functional collaborations.
Along the way, we’ll collaborate on a series of dynamic “planning together” exercises that invite us all to share stories, solve problems, and invent better pathways for strategic design.